Refund Policy – Samrudha Ayurveda

At Samrudha Ayurveda, we are committed to providing our customers with premium-quality Ayurvedic wellness products.
Your satisfaction is our top priority.

1. Return Eligibility

• Returns are accepted only if the product is damaged, defective, or incorrect.

• You must raise a return request within 5 days of delivery.

• The product must be unused, unopened, and returned in its original packaging.
  
  

2. Non-Returnable Items

• Products that are opened, used, or tampered with will not be accepted for return.

• Consumable wellness items such as powders, oils, or supplements once used are non-returnable.

• Items purchased during special offers, discounts, or clearance sales are not eligible for return or refund.
  
  

3. Refund Process

• Once your returned item is received and inspected, we will notify you about the approval or rejection of your refund.

• If approved, your refund will be processed within 5-7 working days to your original payment method.

• If the product does not meet our return criteria, the refund request may be declined.
  
  

4. Replacement Policy

• If you received a damaged or wrong product, you can request a replacement instead of a refund.

• Replacement requests must be made within 5 days of delivery.

• The replacement product will be shipped after verification.
  
  

5. Contact Us

For any return or refund-related queries, please contact our customer support team:

📞 Customer Care: 8733925797
Email: samrudhaayurveda@gmail.com