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Shipping Policy

At Samrudha Ayurveda, we aim to deliver your favorite Ayurvedic products quickly and safely to your doorstep. Please read our Shipping Policy carefully to understand how we process, ship, and deliver your orders.

1. Order Processing

  • All orders are processed within 1–3 business days after successful payment.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • Once your order is dispatched, you will receive a shipping confirmation email or SMS with tracking details.

2. Shipping Time

  • Delivery usually takes 3–7 business days depending on your location.

  • Remote or rural areas may experience slightly longer delivery times.

  • We partner with trusted courier services to ensure timely and secure delivery.

3. Shipping Charges

  • Free shipping may be available for orders above a certain amount (as per current offers).

  • Orders below the minimum order value may attract a standard delivery fee, which will be displayed during checkout.

4. Tracking Your Order

  • Once your order is shipped, you can track it using the tracking link or tracking ID provided via email/SMS.

  • If you face any tracking issues, please contact our customer support team for assistance.

5. Delays in Delivery

While we strive to deliver on time, delivery may be delayed due to:

  • Unforeseen weather conditions

  • Courier or logistics delays

  • Incorrect shipping details provided by the customer

In such cases, our support team will help resolve the issue at the earliest.

6. Damaged or Lost Packages

  • If your order arrives damaged, please share clear photos and details within 48 hours of delivery at samrudhaayurveda@gmail.com.

  • In case of lost or missing shipments, we will coordinate with the courier to resolve the issue or arrange a replacement/refund as per our policy.

7. International Shipping

Currently, we only ship within India.
International orders will be announced once the service becomes available.

8. Contact Us

For any questions about your order or delivery, reach out to us:
📧 samrudhaayurveda@gmail.com
📞 +91 8733925797
🕐 Support Hours: Monday–Saturday, 10 AM – 6 PM